Trial of solution for logistics industry using logistics support robot

-Providing a network environment through IoT service cooperation using cloud service
​ ​ROBO-HI® for autonomous driving and logistics support robot CarriRo®-

ZMP Inc. in Bunkyo-ku, Tokyo (CEO, Hisashi Taniguchi, hereinafter ZMP), NIPPON TELEGRAPH AND TELEPHONE EAST CORPORATION in Shinjuku-ku, Tokyo (President, Fukuzo Inoue, hereinafter NTT East) and NTT LOGISCO Inc. in Ota, Tokyo (CEO, Akihiko HIGASHI, hereinafter NTT LOGISCO) started a demonstration test at the logistics site in Japan from July 24, 2019.
In this demonstration test ROBO-HI®, a cloud service for Autonomous Driving, is linked with the logistics support robot CarriRo® to visualize the operation status of CarriRo® via Wi-Fi. We will provide a network environment in the distribution warehouse using the IoT weight scale smart mat * that can measure the load and make the solution highly functional.

* Weigh scale equipped with a weight sensor provided by Smart Shopping Inc. since October 2018. When the remaining inventory / remaining number check or the inventory weight exceeds or falls below a certain threshold on the Web management screen, the information is notified to the specified contact via Wi-Fi. Smart mats are used in various industries for the purpose of visualizing inventory, improving replenishment efficiency, creating data on inventory trends, and automating ordering.

■ Reason to this demonstration test
In ZMP, CarriRo® support Wi-Fi requires the maintenance and construction of the customer's network environment to be introduced and a support system after operation. On the other hand, NTT East aims to provide a package service that allows various customers to easily introduce IoT devices and AI technology. In order to respond to the anticipated labor shortage in the future, NTT Logisco is also faced with the challenge of introducing solutions for efficiency and labor saving. Based on the background of these companies, we will test the efficiency of operations using CarriRo® and IoT devices to provide new solutions to logistics sites.

■ Outline of this demonstration test
We will use Wi-Fi compatible CarriRo® and smart mats at NTT Logisco's logistics center to collect waste cardboard and empty baskets. ROBO-HI® will check the operation status of CarriRo®, verify the effectiveness, and examine the network environment including IoT services, operational issues and necessary support.

■ Role and purpose of each company in this demonstration experiment
In this demonstration experiment, ZMP will realize CarriRo® Wi-Fi compatibility and link with ROBO-HI® to provide functions that enable CarriRo® route management and status management such as operation status. By consolidating CarriRo® information to ROBO-HI® via Wi-Fi and managing it centrally, it will improve the convenience of using CarriRo® in logistics centers.

<NTT East Japan>
NTT East will conduct verification of IoT services using smart mats in this demonstration test.
When a smart mat is installed in any area in the logistics center and the weight of objects accumulated on the smart mat exceeds or falls below a certain threshold, the information is notified to the specified contact via Wi-Fi. When CarriRo® is started using the notification as a trigger, the object will be transported to the designated location by autonomously. By confirming the network environment and support required to provide this solution through this demonstration test, we will consider support including the construction and operation of the network environment.

<NTT Logisco>
In this demonstration test, NTT Logisco will provide a field experiment environment such as a logistic center to improve its business efficiency.
Perform business selection in the company center suitable for the solution that combines CarriRo® and Smart Mat, and build the operation environment and network environment, operation design, and verify the labor saving effect and feasibility about the result obtained in the demonstration test. In addition, we will propose usage scenes that are compatible with effective usage from the perspective of carrying out logistics center operations.

■ Future prospects
ZMP realizes simultaneous control of multiple CarriRo® units with ROBO-HI®, in addition to visualization of CarriRo® operation status with ROBO-HI®.

<NTT East Japan>
NTT East works with ZMP in conjunction with the realization of “simultaneous control of CarriRo® by ROBO-HI®”, and directs driving instructions from Smart Mat to CarriRo® via ROBO-HI® without intervention (“ We aim to improve business efficiency by realizing “automatic mat”-“ROBO-HI ®-CarriRo®”) and improve the operation efficiency of the CarriRo® users, including the creation and operation of the network environment in the logistics warehouse such as Wi-Fi.

<NTT Logisco>
NTT Logisco will expand the scope of application of technologies such as CarriRo® and Smart Mat and propose solutions for issues such as streamlining of logistics operations, shortage of labor, and quality security for customers.

Based on the results of this demonstration test, the three companies have made the logistics industry more efficient as a method for solving problems in the logistics industry by introducing logistics support robots and IoT devices to automate operations and supporting the construction of the necessary network environment. We will continue to consider providing a total solution that achieves labor savings

In the future, various logistics robots and IoT devices will be interconnected via ROBO-HI®, and the logistics industry will be fully automated such as starting operations of the robot by the signals sent by the IoT devices and contribute to solving problems such as work efficiency and labor shortage.

[Image of demonstration test]

[Reference: "CarriRo®"]
The logistics support robot CarriRo® is a product developed using ZMP 's Autonomous Driving technology. The purpose of CarriRo® is to save labor and increase efficiency by reducing load of carrying work in the logistics industry because of labor shortage due to the declining birthrate and aging population. The logistics support robot CarriRo® is particularly used in the logistics industry where human labor shortage is a severe crisis. Currently, CarriRo® has a track record of more than 100 users since the start of its sales and after the introduction of Autonomous Moving mode in November last year. CarriRo® has not only introduced in logistics bases and factories but also in-service industries like hotel.

[Product Web URL]​ ​
【Product price】
CarriRo® FD (2019 model): 5-year lease 34,000 JPY per month (excluding tax) / 1 unit
CarriRo® AD (Autonomous Moving Model): 5-year lease with monthly charge of 52,000 JPY (excluding tax) / 1 unit
CarriRo® AD (model with external input / output function): 5-year lease Monthly fee 58,000 JPY (excluding tax) / 1 unit

【Main Specifications】

Body weight
55 kg

Width 61 cm × Depth 91 cm × Height 24 cm

* Handle part is 96 cm
Maximum loading capacity
150 kg
Maximum speed

6 km/h (Drive, Following mode)

3 km/h (Autonomous Moving mode)
250 N (equivalent to 300 kg) * It depends on the road condition and the situation of the bogie.
Charging time
Two and a half hours​ ​
Operating time

8 hours

* It may be different depending on the operating condition

【CarriRo® Homepage】
※ Please check the above link for other case studies.

[Nippon Telegraph and Telephone East Corporation]
Head office: Shinjuku-ku, Tokyo President and CEO: Fukuzo Inoue
Regional telecommunications services*1 in the east areas of Japan*2,incidental business activities, business activities to achieve the purpose of the company, business activities to utilize the company's resources. (*1) Telephone Services (intra-prefectural communications), Integrated Digital Communications Services (Basic mode, intra-prefectural communications), Leased Circuit Services(intra-prefectural communications),and so on (*2) Hokkaido, Aomori, Iwate, Miyagi, Akita, Yamagata, Fukushima, Ibaraki, Tochigi, Gunma, Saitama, Chiba, Tokyo, Kanagawa, Niigata, Yamanashi and Nagano

Head Office: Ota Ward, Tokyo President and CEO: Akihiko Azuma
NTT LOGISCO Inc. , an NTT Group company, is a wholly-owned subsidiary of Nippon Telegraph and Telephone Corporation (NTT). We provide industry leading 3PL services through our secure logistics systems and optimum SCM, taking advantage of the NTT Group’s information technology capabilities. We realize industry leading 3PL services by providing consulting services to achieve desirable SCM with overall optimization, establishing optimum logistics systems, providing impressive warehouse operations, promoting cost reduction and gain sharing and staying ahead of environmental changes.

[The 1st CarriRo® EXPO Special Page]​ ​​​​​​​​

​​​​​​​【How to apply】

Please apply from the following application page.
Application page URL:​ ​

[ZMP World 2019 held summary]

Theme: "From R & D to mass production -Robolution by ZMP-"
Date and Time: From July 23rd (Tuesday) to July 26th (Friday) from 10:00 to 18:00​ ​
Venue: Bellesalle Iidabashi First (Tokyo Bunkyo-ku Kouraku 2-6-1 Sumitomo Iidabashi First tower​-B1F)
Participation fee: Free (Separate fee is charged for reception)
Special page:​ ​

[Press Release Article]



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